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Shipping Policy

UK Shipping & Delivery

We are pleased to offer fast and reliable tracked shipping across the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

Delivery Options & Rates

  • Standard Tracked Delivery (2-3 Business Days): £3.95 (FREE on orders over £50)
  • Express Next-Day Delivery (1 Business Day): £6.95 (Order before 2 PM GMT)

Order Processing

All orders are processed and dispatched from our UK fulfillment center within 24 hours (Monday to Friday, excluding Bank Holidays).

Courier Partners

We partner with Royal Mail, DPD UK, and Evri to ensure safe and prompt delivery of your items. Once dispatched, you will receive a tracking code via email/SMS.

Free Shipping

At River & Oak, we do everything we can to get your package to you as quickly as possible.

24/7 Customer Service

The service experts at River & Oak are always ready to help you with all your questions.

30 Day Money Back Guarantee

Your happiness is our happiness! If you are not 100% satisfied with your product, you can return it within 30 days.

Eco Program

Sustainability is a top priority for us. We aim for at least 90% of all our products to go through at least one sustainability initiative.